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Brother Printer Displays Paper Jam After Resetting How to Fix
Brother printers are a popular choice for office and personal use because of their reliability and affordable cost. However, sometimes users may encounter issues with Brother printers, especially related to paper jams. After resetting Brother printers, users may notice that the printer is still displaying paper jam errors. In this article, we will discuss the potential causes of this problem and how to fix it.
Causes of the Paper Jam Error After Resetting
Paper jams are the most common issue that users face with printers. However, if the printer is still displaying a paper jam error message even after resetting it, it could be due to multiple reasons as listed below:
The printer's sensors are faulty
The paper feed rollers may have become worn out or damaged
There may be a foreign object like staples, paper clips, or fluff inside the printer, causing the paper to get caught
The printer may have a firmware issue that is causing it to display the paper jam error
How to Fix the Paper Jam Error After Resetting
Here are some troubleshooting methods to resolve the paper jam error on Brother printers:
Method 1: Check and Clean the Printer
The first step is to check and clean the printer thoroughly making sure that there are no foreign objects inside. To do this:
Turn off the printer and remove the power cord.
Remove the printer cover and check the paper path for any torn paper or paper scraps. Use a pair of tweezers if necessary to remove any paper scraps.
Take the toner cartridge out and check for any jams.
Check underneath the printer and use a flashlight to locate and remove any foreign objects.
Use a damp cloth to clean the paper feed rollers and other accessible parts of the printer. Be sure to remove all dust and debris.
Turn the printer on and check to see if the error has disappeared.
Method 2: Clean the Paper Feed Rollers
Over time, the printer's paper feed rollers can become worn out or damaged, causing them to slip and display paper jam errors. Here's how to clean them:
Turn off the printer and unplug it from the power socket.
Locate the paper feed rollers inside the printer.
Saturate a clean cloth with water and squeeze any excess water out.
Use the damp cloth to clean the rollers. Press the rollers gently to ensure that all the dust and debris are removed.
Allow the rollers to dry completely before plugging in the printer and turning it back on.
Try printing again to see if the error message has disappeared.
Method 3: Update the Printer Firmware
If none of the above steps has resolved the issue, the problem may be due to outdated or corrupted firmware. Here's how to update the printer firmware:
Visit the Brother support website and search for your printer model number.
Download the latest firmware driver and save it to your computer.
Connect your printer to your computer via a USB cable and turn on the printer.
Run the firmware update software on your computer and follow the on-screen instructions to complete the installation.
Once the firmware update is complete, restart the printer and test it to see if the error message has disappeared.
In Conclusion
Brother printers are reliable and cost-effective devices that offer quality printing in homes and offices. If you encounter paper jam error messages even after resetting your printer, use these methods to diagnose and resolve the issue. Ensure that the printer's sensors are working, the paper feed rollers are in good condition, and there are no foreign objects inside. If these steps don't work, try updating your printer firmware. By following the above troubleshooting methods, you can make your Brother printer work smoothly again.
